Survey Questionnaire One & One Group Qualitative Survey Name/Company Name*Last Name*Job PositionMail* Phone NumberIs it appropriate to inform the company about the services that can be provided (brochure, website, ...)? Very Weak Weak Medium Good Very Good Is the level of accuracy and speed of the personnel in performing the assigned tasks acceptable? Very Weak Weak Medium Good Very Good Is the speed of the company's personnel in responding to correspondence and requests appropriate? Very Weak Weak Medium Good Very Good Is the level of ability, composition, number and qualification of the company's personnel acceptable in the field of the desired service? Very Weak Weak Medium Good Very Good Is it appropriate for our company's employees to deal with customers (in face-to-face and telephone negotiations, correspondence, etc.)? Very Weak Weak Medium Good Very Good How is the overall compliance of our services with your expectations? Very Weak Weak Medium Good Very Good Is it easy to access our company? Very Weak Weak Medium Good Very Good To what extent is the company's advertising effective in introducing our services? Very Weak Weak Medium Good Very Good Is the company's flexibility in accepting your requests appropriate? Very Weak Weak Medium Good Very Good How interested are you in cooperating with our company again? Very Weak Weak Medium Good Very Good What is the response speed of our personnel to your inquiry? Very Weak Weak Medium Good Very Good How is our follow-up in completing your orders? Very Weak Weak Medium Good Very Good In your opinion, how is the tariff of the services provided by our company compared to other competitors? Very Weak Weak Medium Good Very Good To what extent is your level of satisfaction with receiving services, to what extent will you introduce us to other friends/companies/colleagues? Very Weak Weak Medium Good Very Good Has the grooming and social behavior of the personnel been satisfactory? Very Weak Weak Medium Good Very Good
